Hilton
From Hilton's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Waiter/Waitress, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
High school diploma or equivalent; hospitality training is a plus
Proven experience in a similar role in a hotel
Excellent communication, grooming, and interpersonal skills
Fluent in English; additional languages are an advantage
Friendly, professional, and guest-focused
Able to work flexible shifts
A short note to a recruiter or the hiring manager after you apply can get your application read sooner.
Hi [Name], I just applied for the Waiter/Waitress role at Hilton. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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