Hilton
From Hilton's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for overseeing the daily operations of the hotel’s security team, leading and managing a team of security officers, ensuring they perform their duties effectively, maintain security standards, and respond to emergencies. As a Security Supervisor / Team Leader, and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats
Supervise and develop the team: Train, schedule, and supervise Security Guards/Officers, providing guidance and support to ensure high performance
Investigate incidents: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
Promote workplace safety: Encourage adherence to safety protocols and best practices among team members
Provide security back up: Step in to fulfill security officer responsibilities as required
Guest & Staff Safety: Enforce safety measures, manage access control, and handle guest concerns discreetly and professionally.
Compliance & Risk Management: Conduct audits, ensure regulatory compliance, and update security policies to address emerging risks.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Proven experience in a security supervisory or leadership role, preferably in hospitality
Strong leadership and team management skills
In-depth knowledge of security operations and emergency protocols
Ability to remain calm and effective under pressure
Excellent communication and collaboration skills
Proficiency in English; additional languages are a plus
Certifications in First Aid, CPR, and security operations preferred
Flexibility to work nights, weekends, and holidays
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