Hilton
From Hilton's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an IT Coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Provide exceptional service: Promptly address technology equipment and connectivity service requests to ensure smooth operation of technology infrastructure, IT systems, and cellular services in compliance with Hilton Technology Network (HTN) standards
Keep tech equipment running smoothly: Maintain and manage inventory of technology equipment, hardware, software, and related assets
Perform tech installations: Install, set up, and break down A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas
Provide end-user training: Offer technical support and training for hardware and software issues
Handle guest billing: Process equipment and service billing for guests, address internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction
Document maintenance activities: Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
A short note to a recruiter or the hiring manager after you apply can get your application read sooner.
Hi [Name], I just applied for the IT Coordinator role at Hilton. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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