Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Head Mixologist, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
As a Head Mixologist you will be responsible for engaging our guests during their visit, overseeing the performance of the bar team, and supporting the development of creative beverage offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
Lead by example in delivering excellent guest service at the bar
Train, coach, and mentor bartenders to ensure consistency in skills, knowledge, and service standards
Contribute to the design, creation, and implementation of seasonal and signature drinks menus
Receive orders and serve customer requests completely in a timely manner
Create and serve a wide range of beverages including classic cocktails, signature creations, beer, wine, and soft drinks
Maintain strong knowledge of menu content, upcoming changes, and promotional activities
Oversee the cleanliness, organisation, and readiness of the bar area at all times
Ensure the proper settlement of all customer accounts efficiently and accurately
Support and motivate the bar team to consistently achieve service excellence
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Answer guest queries in a polite, professional, and helpful manner
A Head Mixologist serving Hilton brands is always working on behalf of our Guests and leading the bar team. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a cocktail bar environment, with supervisory or leadership experience preferred
Strong ability to create both classic cocktails and innovative, trend-driven beverages
Experience in training, developing, or mentoring bartenders
Flexibility in working hours, including rostered shifts, late nights, and weekends
Exceptional personal presentation and communication skills
Ability to remain calm, organised, and positive in fast-paced environments
A passion for delivering exceptional levels of guest service and motivating others to do the same
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
