Schedule Details
Our Security Department operates 24 hours a day/7 days per week. Security Team Members may work varying shifts throughout the week
Additional Responsibilities Include
Conducts patrols of the common areas, offices, work and storage areas, as well as being observant and reporting any safety or security deficiencies.
Responsible for operating and monitoring all security equipment to include radios, Automated External Defibrillator (AED), Personal Protective Equipment (PPE), master keys and the resort’s key card system.
Responsible for logging all hard keys, visitor badges, parking passes, as well as lost and found property according to the company policy and procedure.
Provides continuous professionalism and courtesy with every guest and team member interaction.
Conducts preliminary investigations and obtains all information, photographs, statements and evidence for incident reports.
Responsible for maintaining CPR/AED/First Aid certification.
Responsible for maintaining State of Hawaii Guard Card.
Responsible for completing all incident and/ or injury reports for submission to risk management HR and resort management in a timely fashion.
Identifies and assists management with trespassing problematic guests, visitors or team members.
Maintains confidentiality of all security related matters at all times.
Participates and assists management, as well as first responders in emergency situations.
Conducts inspections of, and responsible for notifying management if any deficiencies are found with the security department’s vehicles or equipment.
Escorts team members or vendors through secure areas.
Conducts key and safe assists as assigned.
Acts as a witness to cash drops.
Performs other related duties as assigned.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High school diploma or equivalent
A minimum of 6 months of experience in the customer service field.
Active CPR/AED/First Aid Certification (Adult, Infant, and Child Rescue) or ability to acquire one within 30-days of hire.
Active State of Hawaii Guard Card or ability to acquire one within 30-days of hire.
Capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.
Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Able to adjust to work a flexible schedule including nights, weekends and holidays; ability to cover shifts on short notice in order to meet business demands.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
