Hilton
From Hilton's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Concierge/ Driver at Hilton Cambridge City Centre, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:
Competitive pay – £12.71 an hour, with opportunities to grow your career with Hilton.
Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
Free meals on duty – Helping you stay energised throughout your shift.
Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
Pension scheme – Supporting you as you plan for the future.
High street discounts – Access a range of exclusive savings through Perks at Work.
Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
Benefits availability may vary depending on Team Member location and terms and conditions of employment.
Please note that, for this role, candidates must hold a full UK driving licence and have held it for a minimum of two years.
Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
Manage guest communications: Receive and deliver messages, mail, packages, and faxes
Support VIP guests: Facilitate seamless registration and elevated service for high priority guests
Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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Hi [Name], I just applied for the Concierge - Driver role at Hilton. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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