Inspect crews and equipment for adherence to uniform policies and vehicle/equipment cleanliness standards.
Monitor dispatch alerts and operational notifications throughout the day, addressing non-conformance issues as they arise.
Maintain ongoing communication with crews and customer service coordinators to track job progress and resolve issues in real time.
Enter and maintain accurate, up-to-date records related to quality, claims, and safety.
Support company performance goals and operational standards through consistent, detail-oriented dispatch management.
Required Experience/Skills: Education/Work Experience/Certificates
Education/Work Experience/Certificates
Two to four years of experience in the moving and storage industry
Solid understanding of the geographical area
Knowledge and understanding of truck sizes, types, and functions
Fluent in English (written and verbal) and it would be helpful to be able to converse in Spanish
Must be bilingual in Spanish
Core Skills
Customer focused, collaborative, communicative, resilient, strive for inclusion of others, organized
Physical Requirements
Ability to stand, walk, and remain active throughout the warehouse and operational areas for extended periods.
Ability to frequently bend, stoop, reach, and move between work areas to coordinate crews and daily dispatch activities.
Ability to enter and exit vehicles and safely inspect trucks, equipment, and work areas.
Ability to lift, carry, and move equipment, supplies, and materials as needed to support daily operations.
Ability to work in varying warehouse and outdoor conditions and maintain physical activity during busy or peak periods
About Hilldrup
Hilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida. Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals.
Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers.
Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility.
For more information about Hilldrup, click here: hilldrup.com/about-us/.
For information about our benefits, click here: hilldrup.com/benefits/.
Hilldrup is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
