Hill College
From Hill College's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Department: Learning Innovation Pay Classification: $12/hr (PT)
Reports To: Instructional Designer FLSA Status: Non-Exempt
Job Summary: Support daily operations of the computer labs.
Education: Must be enrolled as a full-time Hill College student
Must maintain above a 2.0 GPA
Experience: Customer service and basic computer skills
Core Duties and
Required Knowledge: Provides exceptional customer service. Performs computer lab service desk functions such as answering patron questions – phone, email, and in-person – managing borrowed materials and collecting lab usage statistics. Assists computer lab users with basic Microsoft Office application questions and general technology troubleshooting.
Strategic Vision and
Program Development: Assist with the implementation of lab initiatives, provide input on student needs, and help promote programs and services to their peers.
Collaboration: Work closely with Learning Innovation staff and lab visitors to ensure effective operations and a positive patron experience.
Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.
Demonstrated Attributes: Dependability, reliability, strong communication and mentoring skills. Ability to work evenings as required. Enthusiasm for customer service and technology.
Other Information: This position may require flexible hours, including evenings and event days.
Physical Requirements: Light work: exerting up to 25 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for light work.
Ability to sit and work at a computer for extended periods.
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