Coordinate transfer support services, including articulation guidance and collaboration with colleges and universities.
Support students with special or designated needs by coordinating accommodations, tutoring services, and developmental support.
Identify students at academic risk and implement early intervention strategies to support persistence and success.
Assist students with registration activities including add/drops, change of major, resignations, testing requirements, and TSI compliance.
Maintain working knowledge of admissions, advising policies, retention strategies, and institutional procedures.
Utilize student information systems including Jenzabar, Texas Success Initiative systems, and related advising tools.
Uphold the Hill College mission, vision, values, and standards of conduct while complying with institutional policies and procedures.
Strategic Vision and
Program Development: Support institutional retention and completion goals through proactive advising, career coaching, and student success strategies.
Contribute to the development, implementation, and evaluation of advising initiatives, workshops, and student success programs.
Assist in identifying trends, barriers, and opportunities impacting student success and recommend improvements to advising practices.
Collaborate with faculty and administrative partners to ensure advising services align with academic pathways, workforce needs, and institutional priorities.
Collaboration: Work collaboratively with faculty, administrators, and staff across the institution to promote student success.
Serve as a liaison between students and campus departments to facilitate access to services and resources.
Participate in institutional workgroups, committees, and professional development activities as directed.
Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.
Demonstrated Attributes: Strong written and verbal communication skills with the ability to engage diverse student populations
High attention to detail with excellent organizational and documentation skills
Effective time-management and multitasking abilities in a student-centered environment
Strong problem-solving and critical-thinking skills
Ability to de-escalate conflict and respond professionally to challenging situations
Commitment to confidentiality, ethical standards, and student advocacy
Initiative and dedication to continuous learning and professional growth
Customer service–oriented approach with a collaborative mindset
Other Information: Security-sensitive position
Weekend and evening work required during designated times
Travel to other Hill College locations as needed
Must possess a valid Texas driver’s license
Assists with campus activities and testing services as assigned
Physical Requirements: Light work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for sedentary work.