Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways, public areas and closets clean, neat and vacuumed
Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Benefits
Highgate offers the following benefits package for this position
Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
Please click here for additional benefit details for the states of Washington, Colorado, and California.
Posting Date
This job opening was posted on November 10, 2026 and will remain open for at least 75 days.
