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Overview
The primary duty and responsibility of the Busser is to clean and set up tables in the outlet and perform other food service-related duties, including general cleaning and setup, ensuring that empty tables are ready to receive new guests. The Busser provides friendly, courteous, and efficient food and beverage service to all guests of E11EVEN Club Hotel & Residences restaurant outlet(s).
Responsibilities
Clear, sanitize, and reset vacated tables to exact restaurant service standards within the target time frame.
Discretely remove finished plates, glassware, silverware, and debris throughout the guest's meal without interrupting their dining experience.
Ensure salt and pepper shakers, sugar caddies, napkins, and clean silverware are fully stocked and properly positioned on each table.
Assist front-of-house staff by greeting newly seated guests, pouring water, and providing bread service or initial menu placements when necessary.
Keep service stations, side stands, and bus stations clean, organized, and stocked with clean glassware, trays, linen, and silverware throughout the shift.
Sweep around tables, quickly address liquid spills or dropped items, and remove debris from walkways to maintain safety and compliance with health codes.
Transport soiled glassware, chinaware, and silverware to the dishwashing station safely and efficiently, organizing items to prevent breakage.
Sort and return clean plates, bowls, and silverware to designated service stations promptly so floor staff never experience shortages during peak service.
Empty dining room trash receptacles and dirty linen hampers regularly and maintain clean station floors.
Perform other related duties as assigned by management.
Qualifications
High school or equivalent education required.
Previous experience in a fast-paced restaurant, upscale dining, or hospitality environment is preferred, though entry-level candidates with a strong work ethic will be considered.
Ability to stand, walk, bend, and carry heavy trays or bussing tubs weighing up to 35–50 pounds for extended periods (shifts typically range from 6 to 8 hours).
Strong interpersonal skills with the ability to communicate clearly and professionally with servers, hosts, culinary staff, and management under pressure.
High standard of personal hygiene, impeccable focus on cleanliness, and dedication to upholding brand service guidelines.
Flexibility to work evening shifts, weekends, holidays, and high-volume brunch or dinner service periods.
Benefits
Highgate offers the following benefits package for this position
Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
Please click here for additional benefit details for the states of Washington, Colorado, and California.
Posting Date
This job opening was posted on 11/8/2026 and will remain open for at least 60 days.
