Deliver high-level, customer-focused technical support by applying expertise across Hexcel’s product portfolio, manufacturing processes, and customer applications.
Build strong technical relationships with Commercial Aerospace customers throughout the Americas, leading technology reviews and technical discussions while identifying opportunities for new applications and business growth.
Serve as a key technical liaison between customers and Hexcel, bringing the voice of the customer into discussions with Sales, Production, Marketing, Product Management, and R&T teams.
Partner directly with customers at their sites to troubleshoot technical challenges, optimize product applications, and expand the use of Hexcel materials.
Leverage technical expertise across Hexcel’s broad range of products and manufacturing processes to solve complex challenges related to composite materials, applications, and processing.
Guide customers on material selection and processing techniques across Commercial Aerospace and Space & Defense applications, helping strengthen existing partnerships and support future growth.
Support material qualifications, specifications, new product development, and the introduction of new technologies and applications with key customers.
Collaborate with Sales, Product Management, and R&T to identify emerging customer needs and translate them into opportunities for new products, materials, and applications.
Maintain strong knowledge of competitive materials, technologies, and processes, providing customer and industry insights that help inform Hexcel’s future technology development.
Independently manage customer engagements, technical inquiries, customer visits, and collaboration with Hexcel R&T and manufacturing sites.
Qualifications
BS degree in Engineering, Chemistry, or a related technical discipline with at least 10 years of experience in composite material production and applications, or an MS degree in a related discipline with at least 5 years of relevant experience. An equivalent combination of education and experience may also be considered.
Demonstrated expertise in composite manufacturing, engineering, materials, and end-use aerospace applications.
Strong understanding of composite materials and processing technologies. Knowledge of Hexcel products and their performance is highly desirable.
Experience supporting large aerospace OEMs and developing credible, trusted technical relationships with customers.
Ability to understand complex customer requirements and translate them into practical materials, processing, and application solutions.
Strong collaboration, communication, organization, and relationship-building skills, with the ability to work effectively across technical and commercial teams.
Ability to contribute to Sales, Marketing, and broader business growth objectives through technical expertise and customer insight.
Ability and willingness to travel up to 40%, primarily throughout the Americas and Canada.
U.S. citizenship required.
Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
Hexcel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, status as a protected veteran, or any other protected class.
