Role Requires
Top Secret Clearance, TS/SCI preferred
Security+ and Linux+ certification
Role will be on-site at customer location in Vicksburg, MS
Will require some on-call/weekend work
Experience with HPC
Management Level Definition
Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Responsibilities
Monitoring and maintaining system health on the HPC system(s) – compute, network and storage
Reviewing, resolving and responding to client tickets
Creating, monitoring and closing all support cases
Maintaining availability reports for tracking SLA’s
Planning, scheduling and completing monthly patch upgrades on all systems and 6-month kernel upgrades
Maintaining the system security posture required by the client
Assisting the client with app installations
Troubleshooting and repairing hardware issues
Tracking/documenting the hardware repairs as well as opening, tracking, closing part cases and returning replaced parts.
Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
Assisting with hardware and system installation activities in new systems
Education and Experience Required
5+ years of Linux System Administration Experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
CompTIA Security+ Certification Required
CompTIA Linux+ Certification Required
TS Clearance Required
On-site 5 days a week with additional potential on-site with on-call work
Experience with HPC
Knowledge and Skills
Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies as it pertains to HPC.
Has demonstrated innovation and communication of new deliverables and offerings.
Has led team in the delivery of multiple deliverables across multiple technologies.
Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise.
Has contributed to the design and application of new tools.
Ability to re-use existing experience to develop new solutions to take to market.
Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment.
Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions. A recognized expert in one or more technologies within own technical community and also at regional level. Holds a vendor or industry certification in at least one discipline area.
Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause. In addition to troubleshooting skills and consulting skills, has ability to summarize prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.
Be able to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area.
Ability to present within own area of expertise as part of technical Demos.
Able to produce complete proposals for smaller engagements within own area of expertise.
Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts. Demonstrates application of technical expertise in successful engagements involving multiple disciplines.
Able to independently complete solution implementation or application design deliverables.
Additional Skills
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}
What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job
- "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 105,500 - 243,000 in Mississippi
- The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
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