Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
The Packaging Specialist supports safe, reliable, and efficient packing operations at our Bluffton manufacturing facility. This hands-on technical role coordinates packaging equipment reliability, preventive maintenance, process improvement, SQF compliance, operator capability, and product qualification activities. You will partner with Production, Maintenance, Engineering, Training, R&D, and external technical resources to improve equipment performance, reduce waste, and strengthen operator effectiveness.
What will you do?
Maintain, troubleshoot, and support repair of packaging equipment, including conveyors, scales, packaging machines, metal detectors, formers, and related ancillary equipment.
Own recurring preventive maintenance and inspection processes, including PMO routes, completion tracking, documentation, and SQF compliance.
Use structured troubleshooting and root cause analysis to resolve moderately complex equipment and process issues, escalating matters outside established authority.
Track and improve equipment reliability and performance measures, including mean time to failure, mean time between failures, machine rates, waste, and operator compliance.
Maintain the PMO Tier Progression program by assessing skills, identifying training needs, supporting bid recommendations, and updating training materials and troubleshooting guides.
Coordinate parts inventory and maintenance planning with the ATS Site Manager, Planner/Scheduler, Engineering, Maintenance, and Parts Specialist.
Support small technical and continuous improvement initiatives, including equipment changes, CapEx implementation, R&D trials, sample requests, and validation of results.
Communicate technical findings, trends, and recommendations to plant leaders and cross-functional partners to support corrective actions and production effectiveness.
Support plant SQF and KPI goals, including foreign material investigations, metal detector deviations, customer complaint investigations, and continuous improvement activities.
Minimum Requirements
Education: High school diploma or equivalent required.
Experience: 1+ years of relevant experience in manufacturing equipment, packaging operations, maintenance, technical support, or a related environment.
Technical capability: Demonstrated ability to maintain, troubleshoot, calibrate, or repair manufacturing or utility systems using established procedures.
Communication: Strong verbal and written communication skills, with the ability to adapt technical information for different audiences.
Computer skills: Proficiency with Microsoft Office and Outlook.
Work style: Strong organization, leadership, and prioritization skills, with the ability to work independently and manage multiple responsibilities.
Preferred: Snack food or food manufacturing equipment experience and a Green Belt certification, or the ability to obtain one.
Benefits and Perks
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health begin on Day 1.
Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
The anticipated base salary range for this role is $72,400 to $90,500 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
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