Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
You will lead the day-to-day operations of the Employee Relations function, guiding complex employee relations matters, workplace investigations, accommodations governance, case management, reporting, and continuous improvement. As a trusted advisor, you will partner with business leaders, HR Business Partners, Legal, Ethics & Compliance, Corporate Security, and other stakeholders to deliver consistent processes, strong governance, and thoughtful risk management.
You will also lead and develop a team of Employee Relations professionals while partnering with the Director, Global Employee Relations to advance analytics, process optimization, technology, automation, and other strategic priorities.
What will you do?
Lead complex employee relations matters and workplace investigations, serving as an escalation point for sensitive and high-risk cases.
Partner with Legal, Ethics & Compliance, Corporate Security, HR, and business leaders to assess risk, determine appropriate actions, and support regulatory inquiries, audits, or employment-related claims.
Ensure investigation quality, consistency, documentation, case governance, and service delivery standards across the Employee Relations function.
Provide consultation and coaching to leaders on performance management, corrective action, workplace conduct, conflict resolution, policy interpretation, accommodations, and employment risk.
Lead Employee Relations intake, triage, workload management, case assignment, escalation pathways, resource utilization, and workforce capacity planning.
Oversee workplace accommodations governance, support complex matters and interactive process discussions, monitor trends, and evaluate vendor performance.
Develop scorecards, dashboards, metrics, and insights that help HR and business leaders identify trends and proactively address organizational risk.
Drive continuous improvement across processes, workflows, reporting, technology, automation, and user experience, including optimization of HR Acuity, ServiceNow, and related tools.
Lead, coach, and develop Employee Relations team members, building capability in investigations, accommodations, analytics, process improvement, and business partnership.
Minimum Education & Requirements
Experience: 5+ years of progressive Human Resources experience, including significant Employee Relations experience and experience conducting complex workplace investigations and managing high-risk employee relations matters. Demonstrated leadership experience through coaching, mentoring, or developing others is required.
Education: Bachelor’s degree in Human Resources, Labor Relations, Business, or a related field.
Strong working knowledge of EEO, ADA, PWFA, FMLA, and related employment laws and workplace regulations.
Experience supporting workplace accommodations programs and complex accommodation matters.
Ability to influence, advise, and collaborate effectively across multiple stakeholder groups.
Preferred qualifications: Master’s degree in Human Resources, Labor Relations, Business, or a related field; SHRM-CP, SHRM-SCP, PHR, or SPHR certification; 2+ years of people leadership experience; and experience with case management platforms, dashboards, workforce-risk analytics, process improvement, technology, automation, or transformation initiatives.
Benefits & Perks
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
The anticipated base salary range for this role is $107,120 to $133,900 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
Nearest Major Market: Harrisburg
Apply now »
Find similar jobs
Human Resources
CONTACT US
FAQ's
JOB APPLICANT NOTICE
COOKIE SETTINGS
PERSONAL INFORMATION
AI DISCLAIMER
Opens in a new tab.
Opens in a new tab.
Opens in a new tab.
Opens in a new tab.
Opens in a new tab.
© 2022 THE HERSHEY COMPANY. ALL RIGHTS RESERVED.
×
Cookie Consent Manager
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Required Cookies
These cookies are required to use this website and can't be turned off.
Required Cookies
Show More Details
Required Cookies
- Provider
- Description
- Enabled
SAP as service provider
We use the following session cookies, which are all required to enable the website to function:
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data center
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
"Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
Cookies from provider SAPasserviceprovider are required and cannot be turned off
Functional Cookies
These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.
Consent to all Functional Cookies
Show More Details
Functional Cookies
- Provider
- Description
- Enabled
YouTube
YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.
Cookie Policy
Privacy Policy
Terms and Conditions
Consent to cookies from provider YouTube
Advertising Cookies
These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.
Consent to all Advertising Cookies
Show More Details
Advertising Cookies
- Provider
- Description
- Enabled
AddThis
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Cookie Information
Privacy Policy
Terms and Conditions
Consent to cookies from provider AddThis
LinkedIn
LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.
Cookie Policy
Cookie Table
Privacy Policy
Terms and Conditions
Consent to cookies from provider LinkedIn
Confirm My Choices
- Reject All Cookies
- Accept All Cookies
