Administer AWS Route 53 including private hosted zones, resolver rules, and health-check-based routing policies
Manage AWS Security Groups, Network ACLs, AWS Network Firewall, and AWS Shield for least-privilege access and DDoS protection
Leverage AWS CloudWatch, VPC Flow Logs, and AWS Network Manager for observability, traffic analysis, and anomaly detection
Support Azure or GCP networking as required — VNets/VPCs, peering, and hybrid connectivity
Incident Response & Change Management
Participate in 24/7 on-call rotation, triaging and resolving network incidents per SLA targets; contribute to post-incident reviews to drive MTTR reduction
Execute network changes through established change management processes; serve as Tier 3 escalation resource for complex issues
Automation & Continuous Improvement
Develop automation scripts and IaC (Ansible, Terraform, CloudFormation, Python) to improve monitoring, alerting, and network deployment workflows
Build and maintain IaC for AWS network resources enabling repeatable, auditable deployments; surface optimization opportunities across the team’s roadmap
Documentation & Collaboration
Maintain topology diagrams, runbooks, IPAM, and change records; support DR testing, vendor coordination, and legacy environment consolidation
Collaborate across Infrastructure, Security, DevOps, and Application teams; mentor junior team members
Required Qualifications
Bachelor’s degree in Computer Science, IT, Network Engineering, or equivalent professional experience
5+ years of hands-on enterprise network engineering or network operations experience
Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP)
Experience with enterprise firewall platforms (Palo Alto, Fortinet, Cisco ASA/FTD)
Demonstrated AWS networking expertise: VPC, Transit Gateway, Direct Connect, Route 53, Security Groups, Network ACLs, AWS Network Firewall
Proficiency with network monitoring tools (SolarWinds, Datadog, PRTG, or similar)
Experience with SD-WAN (Cisco Viptela, VMware VeloCloud, Fortinet, or equivalent)
Solid understanding of DNS, DHCP, IPAM, SSL/TLS, and PKI
Hands-on experience with IaC and automation tools (Ansible, Terraform, CloudFormation, Python)
Familiarity with ITIL-based incident, problem, and change management processes
Excellent analytical and communication skills; ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Certifications: CCNP, CCIE, PCNSE, NSE, or AWS Advanced Networking Specialty
Experience in healthcare SaaS or regulated environments (HIPAA, HITRUST, SOC 2)
Experience with large-scale infrastructure integrations or M&A network consolidation
Familiarity with HealthEdge products (HealthRules® Payer, HealthEdge Source™, GuidingCare®, Wellframe™)
Network automation experience at scale in a 24/7 operations environment
