About the Role
As our Receptionist, you will be one of the first people our clients, visitors and colleagues meet, helping to create a positive and professional experience from the moment they arrive. You will welcome guests, manage calls through the switchboard and coordinate our London meeting rooms while providing wider administrative support to the office.
About You
We’re looking for a friendly, professional, and proactive Receptionist to be the welcoming face of HDR. This is a pivotal role for someone who enjoys people, thrives in a busy environment, and takes pride in keeping everything running smoothly from the front desk outwards. You are approachable, dependable and naturally organised, with the confidence to communicate effectively with people at all levels. You take pride in delivering excellent service, pay close attention to detail and remain calm when balancing several priorities.
Responsibilities
As a Receptionist we will count on you to
Answer and direct calls via the Switchboard
Book and assist with 28 meeting room spaces
Meet and greet all guests and showing them to their meeting room
Open and distribute post
Assist with Admin inbox
Maintain weekly Fire warden / first aid schedule for London
Assist with locker allocations / maintenance
Assist with office events / Town Hall set ups etc
Organise and log CPD’s
Book and clear meeting rooms
Assist with booking travel for staff as required
Ordering and keeping supplies stocked for London office
Binding office documents
Ensuring notice boards are relevant and up to date
Requirements
GCSEs including Maths and English or equivalent
Self-motivated, detail-oriented professional, ability to multitask a must
Proficiency with MS Office including Word and Outlook
Ability to handle confidential information
Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment
Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
An attitude and commitment to being an active participant of our employee-owned culture is a must
What’s in it for you!
We want our people to feel valued, supported, and able to thrive. That’s why our reward package goes beyond salary, with benefits designed to support you at work and in the moments that matter outside it!
Financial Wellbeing
Competitive pension scheme.
Life Assurance
Income Protection
Interest-free season ticket loans
Long service awards recognising and celebrating career milestones.
Employee Ownership & Rewards
Opportunity to participate in the HDR Phantom Share Programme, giving employees the chance to share in the success of the business.
Employee referral bonus scheme with rewards for successful introductions.
Client introduction awards recognising business development contributions.
Health & Wellbeing
Private Medical Insurance.
Employee Assistance Programme
Wellness platform that rewards healthy activities and provides wellbeing resources.
Lifestyle
25 days annual leave excluding bank holidays.
Additional annual leave entitlement for long service.
Cycle to Work scheme.
Family Support
Enhanced maternity, adoption, and paternity pay and leave provisions.
Compassionate leave.
Learning & Development
Professional membership fee paid by HDR.
Professional registration, chartership and certification support.
Professional achievement bonus for eligible registrations, charterships and certifications.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
- Our Commitment
- As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
