HCLTech
From HCLTech's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
The role involves providing technical support, troubleshooting issues, and implementing solutions to optimize system performance and availability.
Job Summary
The Technical Support Specialist in Site Reliability engineering (SRE) will be responsible for ensuring the reliability and stability of the systems and applications. The role involves providing technical support, troubleshooting issues, and implementing solutions to optimize system performance and availability. The Specialist will play a crucial role in monitoring, analyzing, and enhancing system reliability to meet business objectives effectively.
1. Provide technical support and assistance to ensure the reliability and stability of systems and applications
2. Troubleshoot and resolve technical issues related to system performance and availability
3. Collaborate with cross functional teams to implement and optimize solutions for system reliability
4. Monitor system performance metrics and develop strategies to enhance system reliability
5. Implement automation tools and scripts to improve system monitoring and maintenance processes
Skill Requirements
1. Strong knowledge of site reliability engineering (sre) principles and practices
2. Proficiency in scripting languages like python, shell, or powershell
3. Experience with monitoring tools such as prometheus, grafana, or nagios
4. Familiarity with cloud platforms like aws, azure, or google cloud
5. Excellent problem-solving and analytical skills
6. Strong communication and teamwork abilities
7. Ability to work in a fast paced and dynamic environment
Other Requirements
1.Relevant certifications in Site Reliability Engineering (SRE) or related fields are a plus
Apply now
Information at a Glance
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
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