This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU’LL DO
Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
Provide technical mentorship and leadership, promoting best practices and fostering team growth
WHAT YOU HAVE
10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams
Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
Strong programming skills (Python, Bash, Go, or similar languages)
Proven track record of diagnosing complex system problems and implementing durable solutions
Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
COMPENSATION RANGE
$238,000 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
