Core Duties and Responsibilities
Implement and manage enterprise cloud infrastructure, optimizing performance, cost, and scalability, ensuring compliance with security measures, and automating tasks for efficient management.
Oversee daily operations of the VMware virtualization infrastructure, managing ESXi hosts, vCenter, and related components, with in-depth knowledge of VMware ESX fundamentals.
Configure virtual machines, templates, clusters, and storage within the VMware environment, including the design and implementation of virtual desktop infrastructure or AVD.
Install, configure, and manage Windows Server operating systems, handling updates, patches, and security configurations. Design and administer critical Windows Server services such as Active Directory and Group Policy, while monitoring and optimizing system performance to ensure reliability and efficiency.
Collaborate with cross-functional teams to seamlessly integrate cloud, VMware, and Windows Server technologies working closely with engineers, administrators, and developers to troubleshoot and optimize system performance, providing technical expertise and guidance for successful system integration and collaboration.
Develop and maintain relevant documentation for enterprise infrastructure utilizing the ServiceNow platform to assist with daily operations and requests.
Ensure continuous operational uptime and optimal performance by actively collaborating with teams, troubleshooting issues, and improving service effectiveness.
Other duties as assigned.
Qualifications
Basic Qualifications
Minimum of five years’ post-secondary education or relevant work experience.
Additional Qualifications and Skills
Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems.
Familiarity with automation tools such as PowerShell, Python, or Ansible.
Relevant certifications like, VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus.
Strong analytical, problem-solving, and communication skills.
Ability to work collaboratively in a team and adapt to evolving technologies and priorities.
Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups.
Demonstrated “can do” work ethic coupled with effective time management.
Certificates and Licenses
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
Additional Information
Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule.
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
Pre-Employment Screening: Identity, Criminal
Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.
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Work Format Details
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
