Support backup, recovery and disaster recovery processes across the database estate.
Raise and implement changes through HL's change management processes.
Work closely with application, infrastructure and security teams to support the delivery of reliable, resilient and secure services.
Support monitoring and alerting platforms to ensure the timely detection and resolution of issues.
Contribute to automation and continuous improvement initiatives that increase operational efficiency, consistency and service reliability.
Assist with database migrations, platform upgrades and cloud adoption initiatives.
Create and maintain technical documentation, procedures and operational runbooks.
Follow technical standards, policies and operational processes.
Contribute ideas for improving processes, reducing risk and enhancing the services provided by the Database Team.
Participate in the team's on-call support rota and support major incident activities when required.
What success looks like
During your first year, you'll become familiar with HL's database estate, contribute to platform improvements and automation initiatives, support key operational activities, and help deliver projects that improve the resilience, security and efficiency of our database services.
About you
Experience administering Oracle database platforms in a production environment.
Experience supporting business-critical systems and services.
Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and identify practical solutions.
Experience performing Oracle database backup, recovery and restore activities using RMAN.
Experience working with Linux server environments.
Experience supporting production services through incident, problem and change management processes.
Understanding of security, resilience and operational risk considerations within enterprise technology environments.
Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
Ability to manage your own workload, balancing technical, operational and business priorities.
A willingness to learn new technologies and contribute to the continuous improvement of the Database Team.
Desirable
Experience with MariaDB, Microsoft SQL Server and/or Sybase ASE.
Experience of database performance monitoring and tuning.
Knowledge of Oracle high availability and disaster recovery technologies, including Oracle RAC, Data Guard and Data Guard Broker.
Exposure to automation and scripting technologies such as Ansible, PowerShell, Python or Shell scripting.
Experience with cloud platforms such as AWS or Azure.
Experience with Change Data Capture (CDC), replication technologies or database migration tooling.
Experience working within Financial Services or another regulated environment.
Exposure to DevSecOps practices and Infrastructure as Code principles.
Interview process
This will be a two-stage interview process consisting of a technical interview followed by a competency-based interview.
Working Schedule
Based in Bristol Head Office, BS2 0TR. This role is permanent and full-time, working 37.5 hours per week, Monday to Friday. We offer a hybrid working pattern with a minimum of two days per week in the office.
Participation in the team's on-call support rota is required.
What’s on offer
Discretionary annual bonus* and annual pay review
25 days* holiday plus bank holidays and one additional Christmas closure day
Option to purchase up to five additional days’ holiday**
Flexible working options, including hybrid working
Enhanced parental leave
Pension scheme with up to 11% employer contribution
Income protection and life insurance (four times salary at core cover level)
Private medical insurance*
Healthcare cash plans, including optical, dental and outpatient care
Health screening programme
Help@hand, including confidential mental health counselling and remote GP support
Free on-site gym including classes
Wellhub access to fitness providers and wellness coaching
Travel-to-work schemes, bike storage and shower facilities
In-house barista and deli with subsidised coffee and sandwiches
Two paid volunteering days each year
Dependent on role level.
Available for selection during the annual benefits window in November.
Belonging at HL
HL is an inclusive employer and we value the different perspectives and experiences people bring. We welcome applications from everyone and are committed to providing an accessible recruitment process. If you need an adjustment at any stage, please let the Recruitment & Onboarding team know.
Flexible working: This role may be available on a flexible-working or part-time basis. Please ask the Talent Acquisition team for more information.
Sponsorship: We are unable to provide employment sponsorship for this role.
