Must possess proven leadership ability necessary to provide guidance to subordinate personnel.
Must possess the general financial knowledge necessary to maintain adherence to detailed operating budgets and analyze vendor billing receipts.
Must possess a high degree of interpersonal skills necessary to resolve potential guest problem situations and ensure total customer satisfaction.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Other duties as assigned.
Prior experience opening new properties/outlets strongly preferred.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through an Associate’s Degree or additional equivalent experience. One to three years of supervising housekeeping staff or related experience required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)
Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
Must successfully pass background check.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF
Regulatory requirements.
Supervisory/management duties.
Leadership skills.
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
ABILITY TO
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Review and comprehend all necessary documentation.
Ability to use a typewriter, 10-key, computer, etc.
Ability to review reports and observe activities subordinates.
Present ideas and information in a clear manner.
Perform well under pressure.
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.
Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.
Pay Range
$39,000 - $52,000/
