RESPONSIBILITIES
Payroll Administration
Own the accurate, confidential, and timely delivery of payroll across multiple countries, including the U.S., UK, and Canada, in partnership with internal teams and payroll providers
Own multi-country payrolls delivered through a PEO partner, payroll review and approval, issue resolution, compliance oversight, and service-level management
Review and approve payroll inputs, reconciliations, variance analyses, and reports, resolving exceptions before payroll is finalized
Liaise with the Finance department on reporting requirements to ensure transparency of payroll changes
Ensure payroll database reflects current and accurate information
Process all payroll data entries relevant to the employee lifecycle – new hires, salary increases, bonus, commission, garnishments, benefit deduction changes, separations
Calculate adjustments, special pays, retroactive payments, and overpayment of wages; issue manual payments as required
Calculate separation payments in compliance with Company policies and local laws
Perform analysis and preparation of payroll related year end schedules and ensure accuracy of year end returns processed by payroll vendor
Track time-entry compliance and oversee timesheet adjustments
Partner with other internal departments on audit requests
Respond to unemployment claims, verify calculations, dispute erroneous claims, and approve bills for payment
Respond to employment-verification requests as needed
Provide responsive, expert support to employees and leaders on payroll questions and complex issues
Identify opportunities to improve payroll processes through automation, technology, and standardized global practices
Identify and lead opportunities to improve global payroll through automation, Workday functionality, standardized processes, data-driven insights, and effective vendor management
Support integration activities related to acquisitions, new countries, or organizational growth, ensuring a seamless employee experience
Serve as the payroll subject-matter expert for Harbor’s HR technology ecosystem, leading the ongoing optimization of Workday, Rise, OSV, integrations, configurations, testing, reporting, controls, and future payroll solutions
Perform other duties as assigned
Benefits Administration
Validate and ensure accuracy of system configuration and deductions
Process payroll entries needed for employee benefit changes
Assist with annual healthcare renewals and open enrollment process
Team Management
Lead, mentor, and scale a global team of payroll professionals, setting clear accountabilities and fostering continuous learning in Workday, compliance, tax, controls, and regional regulations
Establish global operating rhythms, service standards, and standard operating procedures; provide coaching and professional development; and monitor performance metrics to ensure accurate, timely, and employee-focused payroll delivery
QUALIFICATIONS
At least seven years of progressive payroll experience, including ownership of complex, multi-country or multi-jurisdictional payroll operations
Strong knowledge of global and multi-jurisdictional employment, payroll, tax, and pay-practice requirements, with the ability to translate regulatory changes into operational controls
Advanced, hands-on Workday Payroll experience in Canada, U.S. and UK, including configuration, testing, integrations, reporting, troubleshooting, and process optimization, is required; experience with ADP and OSV is strongly preferred
Demonstrated experience managing, coaching, and developing a team of payroll professionals across countries or time zones
Strict adherence to confidentiality, data privacy, and data protection
Ability to understand benefit plans and application to payroll
Detail-oriented, self-motivated, and highly organized
Strong customer service, communication, and time management skills
Strong mathematical skills, with the ability to perform accurate calculations
Strong analytical skills and ability to determine root causes of issues and find solutions
Must be proficient in Microsoft Office, including strong use of Excel demonstrating ability to generate and analyze complex reports
About Us
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
