Proactively manage competing priorities across multiple executives, exercising sound judgment regarding urgency, sequencing, and trade-offs.
Maintain a holistic view of executives' commitments and priorities, identifying conflicts and ensuring critical matters receive appropriate attention.
Manage complex calendars and scheduling across multiple executives, geographies, and time zones.
Coordinate domestic and international travel, including complex itineraries and last-minute changes.
Ensure supported executives are fully prepared for internal and external meetings, proactively coordinating agendas, materials, context, logistics, and follow-up.
Manage expense reporting and administrative documentation
Draft correspondence and internal communications
Strategic Partnership
Act as a trusted partner to executives, anticipating priorities and proactively managing competing demands
Strong executive presence and judgment, with the ability to represent senior leaders professionally with clients, Board members, investors, and internal stakeholders
Support planning and tracking of key initiatives and business objectives
Help prepare leaders for meetings and client engagements
Maintain visibility into strategic priorities and ensure follow-through on action items
Serve as a discreet and highly confidential gatekeeper
Cross-Functional Coordination
Interface with senior stakeholders across the UK, US, and global teams
Help drive operational alignment between leadership and execution teams
Support special projects and transformation initiatives as required
Experience & Qualifications
Experience in professional services, consulting, legal, financial services, or another complex client-service environment or high-growth environment
5+ years of progressive executive support experience, including direct support of C-suite or senior executives.
Demonstrated experience independently managing complex calendars, travel, meeting preparation, communications, and competing priorities.
Experience simultaneously supporting multiple senior executives strongly preferred.
Experience in a PE-backed, global, or rapidly scaling organization is advantageous.
Proven ability to operate independently with sound judgment and limited day-to-day direction.
Demonstrated discretion handling highly confidential and sensitive information.
Strong executive presence and ability to interact credibly with senior internal and external stakeholders.
Skills & Attributes
Demonstrated ability to anticipate executive needs, identify issues before they become problems, and independently determine appropriate next steps.
Highly organized with exceptional attention to detail
Strategic thinker with strong execution capability
Excellent written and verbal communication skills
Strong interpersonal skills and executive presence
Calm under pressure and able to manage competing priorities
Comfortable operating independently while partnering cross-functionally
Desirable
Experience in a PE-backed or scaling organization
Experience supporting board-level or C-suite executives
Requirements
Standard working hours: 8:30am – 5:30pm EST (flexibility required to support senior leadership as needed).
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)
Experience in a similar office administration, facilities, operations, or executive support role
About Us
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
