What You'll Do
Spin up new factory sections from an IT perspective. Rack gear, cable, image endpoints, provision identity and access, and hand over clean documentation to the site team.
Partner with factory, platform, and infra teams to deploy Kubernetes nodes and line-side services.
Own the IT side of the rollout: networking, identity, endpoint config, and monitoring.
Troubleshoot when services go down. Own the first hard triage on the IT side, work incidents in real time with platform and networking teams, and lead the follow-up so the same fire does not start twice.
Build AI tooling and internal tools for the service desk. Wire chatbot skills into our real systems, build agent assist, and script the boring parts so Techs and Analysts move faster.
Own our core platforms end to end: Okta, Microsoft 365, Box, Jira, MDM, and the tools that plug into them.
Design and build identity, access, and lifecycle flows. Set up SSO, SCIM, groups, and least-privilege patterns that scale with the factory footprint.
Automate the boring stuff. Write scripts and integrations that cut manual work for Technicians and Analysts.
Partner with Security, Infrastructure, and DevOps on hardening, logging, and compliance across the factory IT stack.
Mentor Technicians and Analysts. Review their tickets, share patterns, and help them grow.
Own the runbooks, architecture notes, and change records for the systems you run.
What We're Looking For
5 or more years in IT, with at least 2 in a systems admin, IT engineer, or platform role.
Hands-on experience supporting or building services in a factory, warehouse, lab, or other on-site production environment.
Working knowledge of Kubernetes. You have deployed, upgraded, or troubleshot nodes and workloads, even if a platform team owns the cluster.
Strong outage instincts. You can read logs, follow a service from endpoint to backend, and stay calm while people are watching.
Deep hands-on experience with Okta or another SSO, Microsoft 365, and MDM. You have driven a rollout, not just clicked around in the console.
Strong scripting and API skills (Python, PowerShell, JavaScript, or similar). You can read docs, wire up two systems, and leave notes the next person can follow.
Experience building tools or automations that make a service desk faster. AI chatbot skills, agent assist, ticket deflection, or internal admin tools all count.
Solid grasp of identity, access, and endpoint security patterns.
Comfort across Windows, macOS, and Linux.
Clear writer. Your Jira updates, runbooks, and design docs are easy to follow.
Calm and steady when things break at 6 a.m. or on a Saturday.
Able to work on-site at our Mesa, AZ factory.
Able to lift up to 50 lbs and move hardware around the factory floor as needed.
What Will Set You Apart
Degree or coursework in Computer Science, Information Systems, or a related field.
Prior software engineering work, even at a small scale. You can build the tool, not just spec it.
Experience with Terraform, Ansible, Helm, or another infra-as-code tool for SaaS, endpoints, or Kubernetes.
Networking depth: VLANs, firewalls, VPN, or Wi-Fi in a factory or campus setting.
Familiarity with observability tools such as Grafana, Prometheus, or Datadog.
Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.
Time spent in a manufacturing or hard-tech environment.
Compensation
For this role, the target salary range is $100,000 - $149,000 (actual range may vary based on experience).
This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
BENEFITS FOR FULL-TIME EMPLOYEES
- Medical, dental, vision, and life insurance plans for employees
- 401k
Relocation support may be provided for certain situations, based on business need.
Flexible vacation policy
Equity
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
USE OF AI IN HIRING
Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy https://www.hadrian.co/privacy-policy.
CONSIDERATION OF CRIMINAL HISTORY
Hadrian will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.
HADRIAN IS AN EQUAL OPPORTUNITY EMPLOYER
Hadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.
