Collaborate with President & COO and entire Ops team on special projects.
Perform other duties as required.
The Ops Coordinator agrees to work as reasonably scheduled by Company.
- Services provided by the Ops Coordinator shall be performed at the Company’s corporate office.
- Essential Physical, Mental and environmental Demands
- Motion Requirements
Must be able to remain in a stationary position 90% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Opens and closes doors. Occasionally climb stairs. May occasionally need to position self to reach items under or behind desks. Occasionally move or position office supplies or furniture weighing up to 20lbs.
Vision, Speech, and Hearing Requirements
Frequently communicates with clinicians, vendors, and co-workers. Must be able to exchange accurate information in these situations. Must be able to perceive information displayed on device monitors from short distances. Normal daily noise levels are quiet to moderate. Consistently communicates with others in person or via telephone or video conference technology.
Work Environment
Constantly works in a temperature-controlled, open concept workspace. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
Mental Demands
Able to understand direction and adhere to established procedures for clinical scheduling and included operations. Must express or exchange ideas and meaning with employees. Needs to adapt well in the face of workplace stressors such as fast-paced environment, strict attention to detail, customer service complaints, schedule changes, changes in strategic direction, competing priorities of high significance to the successful function of the department/company. Able to consistently demonstrate adaptability and flexibility in the midst of quickly changing priorities. Experience High School diploma required; Bachelor’s Degree preferred
2+ years of corporate experience
Minimum 1 year healthcare industry experience required
Experience working within a medical, behavioral health, or customer support a plus
Strong Excel skills required
Ability to troubleshoot issues with Outlook, Adobe, Apple Products, SharePoint, Excel, and Teams is preferred.
Very strong written and verbal communication skills
Ability to deal with ambiguity; resilient and adaptable
Ability to multi-task and meet deadlines
Able to identify and resolve problems in a timely manner; gather and analyze information skillfully
Strong customer service skills; cooperative and willing to assist others
High level of attention to detail
Maintain confidentiality regarding business and personnel matters; demonstrate discretion in interactions with company personnel.
Independent thinking and ownership of assigned projects
Able to pass background testing, including motor vehicle record review and drug screening.
