Guest Services, Inc.
From Guest Services, Inc.'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
65,000.00 USD Annual31.25 USD Hourly
Join Lake Mead Guest Services as the HR/EHS Manager and partner with General Managers across 5 properties to build strong teams, promote workplace safety, and support environmental stewardship across our diverse marina and resort operations. The HR/EHS Manager assists with the compliance of all personnel policies and procedures. Assists with ensuring the company is compliant with all State/Province and Federal Employment Laws including filing and confidentiality. Maintains OSHA and insurance company safety compliance.
Support HR initiatives, systems, policies, and procedures; provide employee guidance and assist with legal and policy compliance reviews.
Manage all phases of recruitment, including job postings, applicant tracking, hiring support, onboarding plans, and completion of required new-hire documentation.
Maintain accurate, confidential employee records, including attendance, EEO information, training records, policy acknowledgments, corrective actions, and other personnel documentation.
Support employee training and development, performance-management processes, HR communications, and required employee follow-up.
Serve as an employee-relations resource; assist with investigations, documentation, and recommended courses of action. Support managers in addressing conduct, attendance, and performance concerns, including preparation and delivery of corrective action.
Coordinate and conduct EHS training in accordance with company programs, regulatory requirements, ISO management systems, and operational needs.
Maintain complete, current, and controlled documentation for company ISO management systems, the Environmental Management System (EMS), and Guest Services safety programs, including procedures, inspections, controls, safety meetings, training, corrective actions, and audit materials.
Monitor compliance with company management systems and track corrective actions. Communicate opportunities for improvement, changes in requirements, and implementation of new or updated standards to operational leadership.
Support environmental, occupational health and safety, and food safety goals through hazard reporting, site inspections, compliance follow-up, incident documentation, workers’ compensation support, and OSHA/EHS recordkeeping.
Assist operational departments with EHS compliance and field documentation involving vehicles, docks, boats, test equipment, maintenance areas, guest-facing facilities, food-service operations, and outdoor work environments.
Assist with regular employee housing inspections and follow up on safety, cleanliness, maintenance, and policy-compliance concerns.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
College or higher degree with an emphasis in Human Resources, SHRM certification preferred.
3+ years experience in Human Resources.
Thorough knowledge of company, HR, health/safety, and environmental policies and procedures, preferably for Nevada and Arizona.
Ability to learn HR systems, training platforms, document-control tools, EMS and ISO records, and safety management systems.
Proficient with computers, Microsoft Office, records management, written communication, follow-up, confidentiality, organization, attention to detail, and customer service.
Able to work independently and with managers, employees, vendors, auditors, and cross-functional operational teams.
PHYSICAL AND MENTAL REQUIREMENTS
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lift, carry, and push up to 15 lbs. occasionally.
Ability to perform duties throughout the workday involving prolonged standing, regularly navigating steps or steep slopes, and traveling one continuous mile across property grounds, with or without reasonable accommodation.
Withstand temperature extremes when working outdoors.
Ability to read and write work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of vendors, drivers and co-workers and the ability to speak clearly so that you can be understood by same in English.
Constantly communicate and receive verbal communication with other employees in fast-paced environments.
Physical presence at the job site is essential to perform job duties.
Ability to travel between different units within the park.
EQUIPMENT USED
Typical office equipment (computers, phone system, copiers, scanners, among others).
Required Personal Protective Equipment (PPE) used as needed.
NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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