Accurately measure patients and ensure proper frame fit and optical alignment.
Educate patients on eyewear care, lens options, and contact lens use.
Prepare and verify orders for eyeglasses and contact lenses for accuracy and quality.
Manage inventory, frame board organization, and product displays.
Verify vision insurance eligibility and benefits for eyewear and contact lenses.
Collaborate with ophthalmologists, optometrists, and optical staff to ensure a smooth patient experience.
Maintain knowledge of current eyewear trends and optical technology.
Qualifications
Required
High school diploma or equivalent.
Active Massachusetts State Licensure as an Optician.
2+ years of optical dispensing and/or medical billing experience.
Proficiency with Electronic Medical Records (EMR) systems.
Strong sales, customer service, and communication skills.
Detail-oriented with strong problem-solving abilities.
Ability to multitask and adapt in a fast-paced environment.
Reliable transportation for travel between office locations.
Preferred
Previous retail or optical sales experience.
Bilingual skills in Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese are a plus.
Schedule
Monday & Friday: 7:00 AM – 3:30 PM
Tuesday–Thursday: 8:30 AM – 5:00 PM
Saturday (Rotation – Quincy): 8:00 AM – 12:00 PM
Benefits
Health, Dental, and Vision Insurance
401(k) Retirement Plan with Profit Sharing
Paid Time Off
Employee Discounts on Eyewear and Services
Professional Development and Continuing Education Support
Why Join Nielsen Eye Center?
Join a respected and established medical practice with an excellent reputation in patient care.
Work with advanced ophthalmic and optical technology.
Enjoy a collaborative, patient-centered work culture.
Competitive pay and flexible scheduling options.
Opportunities for growth and advancement within the organization.
Equal Opportunity Employer
Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and patients.
Recruitment Fraud Notice: Grassi Advisory Group, Inc. and its affiliated entities (“Grassi”) will never ask candidates to pay fees, purchase equipment, or provide payment information. Legitimate recruiting communications from Grassi are sent only from an @grassiadvisors.com email address and will not be conducted via text message, WhatsApp, or other messaging apps. If you are unsure about a communication, do not respond, please verify it by calling Grassi’s main phone number listed on our official website.