Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
Identify and escalate usability risks, insights, and opportunities to PMs and the UX Lead
Participate in accessibility and usability forums supporting continuous product improvement
Contribute to product recommendations that improve user adoption, workflow, and experience quality
Qualifications
Required Skills and Experience
Bachelor’s degree in relevant discipline or equivalent practical experience.
3–6 years of relevant UX, UI, usability, product design, or related commensurate experience.
Experience supporting usability evaluations, task-based testing, or user-centered product validation
Experience collaborating with product managers, designers, and developers
Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research
Strong written, analytical, facilitation, and communication skills
Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance
Preferred Qualifications
Experience supporting healthcare, telehealth, or government digital products
Familiarity with accessibility principles and inclusive design
Experience working within Agile product teams
Experience supporting the Department of Veterans Affairs or familiarity with VA systems
Posted Salary Range
USD $100,000.00 - USD $115,000.00 /Yr.
This role is hands-on and execution-focused, supporting user-centered validation activities across the product lifecycle, including usability sessions, UAT, and iterative design improvements informed by user feedback and operational context. The designer will also contribute UI design and high-fidelity prototyping work grounded in Human-Centered Design (HCD) principles, translating research insights and user needs into tangible, testable design artifacts.
Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders
Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices
Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
Identify and escalate usability risks, insights, and opportunities to PMs and the UX Lead
Participate in accessibility and usability forums supporting continuous product improvement
Contribute to product recommendations that improve user adoption, workflow, and experience quality
Required Skills and Experience
Bachelor’s degree in relevant discipline or equivalent practical experience.
3–6 years of relevant UX, UI, usability, product design, or related commensurate experience.
Experience supporting usability evaluations, task-based testing, or user-centered product validation
Experience collaborating with product managers, designers, and developers
Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research
Strong written, analytical, facilitation, and communication skills
Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance
Preferred Qualifications
Experience supporting healthcare, telehealth, or government digital products
Familiarity with accessibility principles and inclusive design
Experience working within Agile product teams
Experience supporting the Department of Veterans Affairs or familiarity with VA systems
