US: $95000 - $134000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Plan, research, and write technical documentation—including installation guides, maintenance procedures, and operational runbooks—for Google's global network and data center infrastructure.
Incorporate generative AI tools into the content workflow to improve authoring efficiency, serving as the human-in-the-loop to rigorously fact-check AI-assisted drafts.
Structure and modularize technical content using schemas and metadata to optimize findability for both human operators and AI retrieval-augmented systems.
Collaborate closely with subject matter experts, including network engineers and hardware operations teams, to gather requirements and validate procedure accuracy.
Advocate for operational end-users (field technicians and network operators) by identifying structural gaps to improve procedures and reduce ticket resolution times.
Minimum qualifications
Bachelor's degree in a relevant field, or equivalent practical experience.
Experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
Preferred qualifications
1 year of technical writing experience.
Experience creating documentation for hardware, networking, or physical infrastructure environments (e.g., cabling, server racks, switch configurations).
Practical experience or coursework using generative AI tools, prompt workflows, and structured prompting to assist in drafting, research, and content maintenance.
Familiarity with modern content tooling, markup languages (Markdown, HTML), and version control systems (e.g., Google Piper/Critique).
Bachelor's degree in a relevant field, or equivalent practical experience.
Experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
