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Define and own the end-to-end quality and reliability strategy for Google's hardware across its entire lifecycle, from design through field support.
Lead the resolution of complex, systemic quality issues in manufacturing and the field, driving Root Cause and Corrective Actions (RCCA) using structured methodologies.
Collaborate with engineering teams to influence design specifications, qualification plans, and test coverage to ensure product robustness and mitigate early risks.
Establish and monitor key quality KPIs. Analyze manufacturing and field data to develop predictive models and drive continuous improvement in design and processes.
Act as the primary point for customer quality, managing escalations and integrating feedback. Oversee quality and corrective actions with suppliers, including RMA and PCN qualification.
Minimum qualifications
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a specialized field (e.g., Optics, Sensors, Audio/DSP, etc.), or equivalent practical experience.
4 years of experience in Quality Engineering basics (SPC, GR&R etc.).
4 years of experience in quality/reliability/production operation, with experience in New Product development and qualification.
4 years of experience with PCBA manufacturing process and server/rack assembly.
Preferred qualifications
Master's degree or PhD in Electrical Engineering, Computer Engineering, Physics, or a related field (e.g., Optics, Sensors, Audio/DSP).
Experience with Contract Manufacturing (CM) quality management and Data Center Operations and fleet Data Analysis.
Experience in leading successful cross-functional teams for continuous quality issue investigation and quality improvement using practical approaches (e.g., Sig Sigma, Lean Sigma, Quality Metrics, DOE, SPC) and with a proven track record of strong technical leadership, and executive communication.
Comprehensive knowledge of computing product development, manufacturing processes, and test/debug methods.
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a specialized field (e.g., Optics, Sensors, Audio/DSP, etc.), or equivalent practical experience.
4 years of experience in Quality Engineering basics (SPC, GR&R etc.).
4 years of experience in quality/reliability/production operation, with experience in New Product development and qualification.
4 years of experience with PCBA manufacturing process and server/rack assembly.