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Serve as the primary technical contact for a portfolio of EMEA and global Bidding partners, managing recurring partner syncs, onboarding, graduation readouts, and escalations.
Lead time-boxed technical onboardings and Alpha/Beta exit evaluations for Authorized Buyers, Open Bidding partners, and third-party SDK Bidders to validate adapter health, bid response compliance, and win-rate benchmarks.
Build trusted relationships with partner engineers and product leads, collaborating with Sales and Partner Managers on account plans and growth opportunities.
Isolate systemic bugs and protocol friction points across buyer integrations, filing reproducible engineering escalations and partnering with PM/Eng to improve platform serviceability.
Communicate technical status, integration risks, and next steps directly to partner stakeholders and internal Sales teams during onboarding phases.
Minimum qualifications
Bachelor’s degree or equivalent practical experience.
3 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in either system design or reading code (e.g., Java, C++, Python).
Experience with stakeholder management (e.g., client management or partner management).
Experience in database querying (e.g., SQL).
Experience in a client-facing or consultative role.
Preferred qualifications
5 years of experience in a customer-facing technical role managing partner relationships.
Experience with real-time bidding, OpenRTB, Supply-Side Platforms, Demand-Side Platforms, or networking protocols.
Experience debugging code-level defects, API integrations, and dataset discrepancies.
Experience building web applications, backend services, data pipelines, or agentic workflows using TypeScript, JavaScript, and SQL.
Experience balancing software engineering deliverables with partner consultations from prototype to production.
Experience translating engineering concepts into technical documentation and presenting to partner leadership.
Bachelor’s degree or equivalent practical experience.
3 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in either system design or reading code (e.g., Java, C++, Python).
Experience with stakeholder management (e.g., client management or partner management).
Experience in database querying (e.g., SQL).
Experience in a client-facing or consultative role.