US: $126000 - $180000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Respond to network outages by providing a diagnosis of layer 3 network errors and initiate and complete network repairs.
Use/develop workflows and systems to diagnose layer 3 network issues to completion.
Participate in 24/7 global team shift rotations.
Provide remote support for field operations related to network repairs.
Interface with high-level customers communicating repair status and updates as needed.
Minimum qualifications
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
3 years of experience in DWDM or TCP/IP or system design operations methodology.
Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
Preferred qualifications
Bachelor's degree in a technical discipline with 6 years of relevant network operations experience on large networks.
Experience with optical network installation, maintenance, and operations for a large network service provider or large enterprise networks with IP network experience.
Experience with Unix/Linux administration with scripting/coding.
Good understanding of ISP network operations or experience in enterprise/IT network infrastructure support.
Demonstrated ability to employ good troubleshooting methodology and use of creative problem-solving under pressure.
Ability to communicate in English fluently to support client relationship management in this region.
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
3 years of experience in DWDM or TCP/IP or system design operations methodology.
Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
