US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Manage daily logistics operations, material flow, and Third-Party Logistics (3PL) warehouse/data center vendors, including overseeing budgets, invoices, and capital improvements.
Monitor SLAs, KPIs, and vendor scorecards to ensure business continuity, and build business cases for process and logistics improvements.
Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
Drive technology-driven automation, reduce MTTR, optimize capacity, and eliminate obstacles in material flow to lower operational costs.
Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.
Minimum qualifications
Bachelor's degree or equivalent practical experience.
7 years of experience analyzing data and generating business insights.
7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
7 years of experience in a customer or client-facing role supporting vendor management.
5 years of experience in global operations management or program management within service delivery environments.
Preferred qualifications
Certified Lean Six Sigma (Green/Black Belt) or PMP certification, with demonstrated success in business process re-engineering, or quality management frameworks.
Experience in Trust and Safety, Content Moderation, Risk Management, or high-volume Customer Support operations.
Deep expertise in capacity planning, OpEx budget management, and vendor agreement performance governance.
Strong experience in data analytics, capacity modeling, and leveraging data to solve complex operational issues.
Strong executive presence with exceptional written and verbal communication skills; proven ability to influence cross-functional leadership (Legal, Engineering, Product).
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
Bachelor's degree or equivalent practical experience.
7 years of experience analyzing data and generating business insights.
7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
7 years of experience in a customer or client-facing role supporting vendor management.
5 years of experience in global operations management or program management within service delivery environments.
