Coordinate training calendars, locations, materials, and instructor logistics
Maintain attendance records and monitor completion of assigned training
Track training certifications, qualifications, and required renewals as applicable
Support the administration of workforce development and training initiatives
Records, Reporting & Documentation
Maintain organized training, onboarding, and workforce development records
Track participation, completion rates, and other program metrics
Assist with reporting and data collection related to Workforce Academy activities
Prepare correspondence, reports, presentations, and program documentation
Ensure records are accurate, organized, and audit-ready
Administrative Support
Provide administrative support for Workforce Academy programs and initiatives
Coordinate meetings, schedule appointments, and prepare meeting materials
Assist with process documentation and continuous improvement efforts
Maintain organized filing systems, templates, and program resources
Support special projects and operational initiatives as assigned
Communication & Participant Support
Communicate training schedules, program updates, and important information to participants
Respond to routine questions regarding orientation, training, and Workforce Academy activities
Promote a welcoming, professional, and engaging experience for program participants
Build positive working relationships across HR, Operations, and functional teams
What We're Looking For
1–3 years of experience in an administrative, coordinator, training, onboarding, or program support role
Strong organizational skills and exceptional attention to detail
Ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent written and verbal communication skills
Strong customer service mindset with the ability to interact professionally with employees at all levels
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Experience maintaining records, tracking data, and coordinating schedules
Ability to handle sensitive information with professionalism and discretion
Experience in manufacturing, workforce development, training, HR, or operations support environments preferred
Bilingual (Spanish) a plus
Associate's or Bachelor's degree preferred, or equivalent combination of education and experience
