If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role
Glean is building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.
We are looking for a Quality Assurance Engineer to assess the quality of our web application through Manual & Automation testing. You will be responsible for finding and reporting bugs and glitches with the initial level of RCA. You should have a keen eye for detail and excellent communication skills.
You will
Create, Execute and Maintain test plans thoroughly to qualify product releases and features
Do initial RCA on bugs found using developer tools - network and console tabs, GCP server logs, SQL analysis etc
Report bugs and errors using Jira with in depth details to help engineering team identify and fix the issue
Help reproduce bugs raised externally
Execute extended/edge cases around the main use case to help evolve the test plans
Work with development team to keep Test plans up to date with new changes
Contribute to the existing automation framework. Triage and fix failing tests and keep them up to date with product changes
About you
Proven 2+ years of experience as a Automation and Manual Tester, testing responsive web pages
Experience in testing on different OS platforms and browsers
Experience in testing RBAC/permission models a plus
Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors
Strong knowledge of web based applications workings
Strong organisational skills and thoroughness in executing test plans
Attention to detail and an analytical mind to come up with hard to find edge cases
Experience working in agile teams with multiple product releases per week
Comfortable working with Python or Java, Exposure to REST APIs is a plus
Excellent communication skills
Experience in testing mobile applications a plus
BE/BTech/BSc in Computer Science, Engineering or a related field
Location
This role is hybrid (4 days a week in our Bangalore office)
Compensation & Benefits
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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AI-First Mindset at Glean
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
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