Distributes training aids such as bulletins, QuickCards and handouts. May also be asked to prepare any of the above.
Maintains a working relationship with the Directors of Admin to determine specific needs within the office.
Executes certification training program to required staff as established by the firm’s Human Resources department.
Maintains visibility and communication with the members of the offices to determine training needs; offers “Just-in-Time” training as needed.
Participates as an active member of the local office to provide platinum-level service in training and support.
Contacts attendees and department representatives about training program opportunities (maintains an updated calendar).
Schedules and prepares the setup of the physical classroom, conference room or virtual classroom.
Maintains a working relationship with the Support Center and Support Services, actively participating in troubleshooting and problem escalation.
Works with local IS technical team on various projects. Position may require limited lifting (25 lbs. or less).
May assist Directors of Admin with testing and evaluating potential hires, e.g., assessing the technical skills of secretaries during interview process.
May assist outside consultants with preparation and administration of various training programs.
Qualifications
Comfortable with one-on-one as well as group training.
Must have the ability to translate technical concepts and terms into understandable terminology for participants.
Ability to work with a diverse audience whose skills levels vary from the beginner, inexperienced user, to the advanced, power user.
Must have ability to diffuse potential problems and enjoy working under challenging situations, while maintaining a positive approach toward their customers.
Must be able to perform duties independently
Experience
Minimum five years of verifiable experience delivering technical training in the legal industry and corporate environment.
Successful completion of training assignments, as verifiable through evaluations or references, is required.
Must have solid knowledge of Windows 11 operating system, Microsoft 365, iManage, Microsoft Teams and Adobe Acrobat.
Experience with Apple iOS/macOS devices as well as legal applications such as Aderant Expert Time, Litera Compare, Litera Forte, InterAction and Foundation is required.
Experience with Camtasia, Captivate or other eLearning production software is a plus.
A four-year university degree or equivalent is preferred
Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
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For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com. Our recruiting support team will respond as soon as possible.
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Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities. We strive to ensure an inclusive and accessible hiring experience. The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.
If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com. Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process. Inquiries about the status of an application or other non-accommodation matter will not receive a response.
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Notice to Recruitment Agencies: Gibson Dunn does not accept unsolicited resumes from recruitment agencies, headhunters, or vendors. Resumes sent to any Gibson Dunn employee or attorney, or submitted by an agency through the direct candidate application portal will not establish agency ownership of the candidate and Gibson Dunn will not be expected to honor an agency’s terms or pay any related fees. When a role is open for agency submissions, Gibson Dunn will notify our current agency partners and make the position available through our Agency Portal in Greenhouse. Only agencies that have been given portal access are authorized to submit candidates for consideration. Agencies without a current agreement that wish to be considered for future opportunities may contact staffrecruiting@gibsondunn.com. Please do not send resumes to this address.
