Monitor status of orders with distribution center to ensure accuracy of documents
Inventory Eligibility
Verify product meets health eligibility and country health certificate requirements
Arrange for product testing as needed with veterinary department
Manage inventory for given countries, moving based on given guidelines.
Export Compliance
Prepare and review export documentation in accordance with country and contract requirements
Coordinate with freight forwarder to arrange delivery, meeting country shipping protocol
Ensure transit lanes meet country regulations
Track shipments for delivery to destination
Coordinate export compliance checks with genus legal for appropriate countries as needed
Prepare additional documentation requests (legalization, Breed registry documents, etc.) from the appropriate party
Ensure health protocol and import documentations are in place, approved and complied
Execution of shipment based on Incoterms
Resolve order or shipping related issues promptly, and implement corrective actions
Communication
Effectively communicate in a professional manner, proactively for quick resolutions
Address customer questions and/or concerns timely, with awareness of time zones
Liaison for customers and ABS Global
Update customers on status of make to order shipments
Resolve issues related to delays or damaged shipments
Requirements
Qualifications and experience
High School Diploma or GED equivalent.
Associate’s degree in business, Animal Science or related field preferred.
2+ years of Customer Service experience.
Excellent computer skills with specific knowledge of Microsoft office programs.
Knowledge of customs procedures and international trade regulations.
Hazmat certified preferred.
Capabilities and behaviors
Lives and displays the Genus ABS Values and behaviors at all times in their day-to-day ways of working.
Professional attitude and work ethic.
Exceptional multi-tasking ability, problem solving and strong organizational skills.
Strong attention to detail
Excellent communication skills.
Team-oriented attitude.
Ability to manage multiple priorities and meet deadlines.
Business Overview
Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.
ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.
Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.
Benefits Overview
At Genus, we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (earned time off). This position will have opportunity for growth.
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.
