Responsibilities
API Architecture: Design and implement robust REST, SOAP, and Pub/Sub API integrations to synchronize data between Salesforce, ERPs (like SAP/Oracle), and Asset Management systems.
Real-Time Data Streams: Develop high-scale event-driven architectures using Platform Events, Change Data Capture (CDC), and Apex Triggers to ensure field technicians have real-time data.
Asset & Other platform Integration: Architect the ingestion of high-volume data into Salesforce to trigger automated Asset Service Lifecycle Management (ASLM) workflows.
Asynchronous Processing: Expertly implement Queueable, Batch, and Future Apex to handle large-scale data imports and heavy computational logic without hitting governor limits.
Security & Identity: Configure secure authentication protocols, including OAuth 2.0, OpenID Connect, and Named Credentials, ensuring end-to-end encryption and compliance.
Error Handling Frameworks: Build "Self-Healing" integration frameworks with custom logging, automated retry logic, and real-time alerting for failed synchronization events.
Performance Optimization: Conduct rigorous API performance testing and SOQL/SOSL optimization to ensure low-latency responses for external system calls.
Qualifications we seek in you!
Minimum Qualification
B.E or B.Tech or MCA
Relevant experience in Salesforce development, with a strong focus on Field Service.
Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
Deep understanding of Salesforce FSL architecture, data model, and functionality.
Experience with FSL mobile app customization and offline capabilities.
Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems.
Strong understanding of object-oriented programming principles and design patterns.
Experience with Agile/Scrum methodologies.
Excellent problem-solving and analytical skills.
Strong communication and collaboration skills.
Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.
Preferred Skills
Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).
Experience with CI/CD and DevOps practices.
Experience with testing frameworks (e.g., Apex Unit Tests, Jest).
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
- Certifications
- Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle, Salesforce Certified Javascript Developer 1 - SalesforceSalesforce
- Required Skills
- After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, Personal Effectiveness, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday
- Language
- English (Required)
- Language Proficiency -
- Proficient - C2
Additional Job Location -
- Master Skill List -
- Enterprise Application Salesforce N
- Work Shift -
- Day Job (India)
Why join Genpact?
Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
