Key Responsibilities
Lead the program management of BetterUp, coordinating priorities, timelines, stakeholders, communications, adoption, measurement, and ongoing program enhancements.
Manage and contribute to global Talent Development initiatives across Performance Management, Talent Management, Skills, Career Development, and Employee Development.
Coordinate cross-functional project teams and ensure alignment, accountability, and effective execution across multiple workstreams.
Identify project dependencies, risks, and issues, proactively developing solutions and escalating when appropriate.
Partner with HRBPs and business stakeholders to understand business needs, gather feedback, and translate insights into program improvements.
Leverage data, employee feedback, and program metrics to evaluate effectiveness, demonstrate impact, and identify opportunities for improvement.
Support change management, communications, enablement, and adoption activities associated with Talent Development programs and technologies.
Facilitate meetings, workshops, working sessions, and stakeholder discussions to drive decisions and move initiatives forward.
Bring a continuous improvement and innovation mindset, exploring how technology and AI can simplify talent processes and create better employee and manager experiences.
You’ll report to the Talent Development Senior Director and work closely with the broader Talent Development team and partners across HR and the business.
The role is based in Budapest, Hungary, and will operate in a global environment, partnering closely with colleagues and stakeholders across multiple geographies and time zones, including the US.
What You’ll Bring to the Table
You are a strong program manager who enjoys working at the intersection of people, processes, and technology. You can take an idea or business need and translate it into a structured plan, bring the right stakeholders together, and drive execution through completion.
You are comfortable operating in a global corporate environment, managing multiple priorities, and working with stakeholders at different levels of the organization. You are curious about Talent Development and interested in how technology, data, skills, coaching, and AI can improve the way employees grow and perform.
You combine attention to detail with the ability to understand the broader business context and are comfortable navigating ambiguity and evolving priorities.
Desired Skills and Experience
Relevant professional experience in Talent Development, Talent Management, Human Resources, Program Management, Project Management, or related areas.
Experience using AI-enabled tools or emerging technologies to improve processes, employee experiences, or ways of working.
Demonstrated experience managing complex projects or programs in a global corporate environment.
Strong project and program management skills, including planning, prioritization, stakeholder management, risk management, and execution.
Experience partnering across functions and geographies, including with HR, business stakeholders, technology teams, and/or external vendors.
Knowledge of or exposure to Talent Development areas such as Performance Management, Talent Management, Skills, Career Development, Learning, Coaching, or Employee Development.
Experience implementing or managing HR technology, digital platforms, or technology-enabled programs is preferred.
Strong analytical and problem-solving capabilities, with the ability to use data and insights to support decisions and demonstrate program impact.
Strong communication, facilitation, and stakeholder management skills.
Ability to manage multiple priorities and work independently in a fast-paced and evolving environment.
#LI-MC1
Working at Genesys
AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect
Our Talent Acquisition team reviews your application with the hiring team.
A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
Next, you'll meet the hiring manager and other members of the interview team.
We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
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Employee Referral
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About Genesys
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
