Program Planning and Coordination
Propose and execute the annual learning plan for the GIC, including priorities, sequencing and resourcing, for sign-off by the Head of Learning, Change and Comms.
Manage the learning budget, track spend against plan, and flag variances.
Coordinate nominations, scheduling, logistics, venues and facilitator bookings across programs.
Solution Build and Delivery
Work with Learning Architects and the global Learning COE to adapt enterprise learning journeys and academies for the GIC.
Contract and manage SMEs, vendors and external facilitators, including scoping, quality checks and performance reviews.
Facilitate or co-facilitate sessions where required.
Make sure learning is practical and usable in the flow of work, using digital, AI-enabled and blended formats where they fit.
Rollout and Adoption
Run the rollout of learning programs across the GIC, including nomination drives, manager briefings and reminders.
Partner with the Internal Communications team on campaign plans and messaging for each program.
Track attendance and completion, follow up on drop-offs, and keep leaders informed on their teams' participation.
LMS, Data and Reporting
Own the content governance framework for the Learning Management System (LMS), keeping materials accurate, current and aligned to enterprise standards.
Maintain learning dashboards and produce regular reporting on participation, completion, feedback scores and cost.
Review the data to spot what needs fixing, and act on it.
Write up impact stories and case studies that show what programs delivered.
Team and Ways of Working
Manage and develop the Learning Operations team member, setting clear priorities, standards and development goals.
Keep processes, templates and documentation in good order so delivery is consistent and repeatable.
MINIMUM QUALIFICATION
10 to 12 years of experience in Learning, Talent Development or HR, with hands-on program delivery experience
Strong background in leadership development and enterprise capability building
Demonstrated ability to influence senior leaders and drive alignment across stakeholders
Track record of planning and running learning programs end to end, at scale
Experience managing vendors, facilitators and budgets
Experience working in complex, global, matrixed environments
Comfort using digital, AI-enabled and modern learning formats
Strong coordination and stakeholder management skills
PREFERRED QUALIFICATION
Comfortable with LMS platforms, learning data and reporting
Strong execution and follow-through
Organised, with attention to detail across many moving parts
Stakeholder management and clear communication
Facilitation skills
Data literacy and a practical improvement mindset
Comfort working at pace and adapting when plans change
Applicants must meet minimum age qualifications in the country in which the job is located.
