Deliver reporting-platform work in projects while coordinating with Enterprise Applications, BASIS, OS, hardware, and network teams.
Plan, execute, and validate Tableau Server administration tasks including version upgrades and patch deployments. Manage site configurations, data source connections, extract refresh schedules, and subscription management.
Perform pre-upgrade assessments and compatibility checks and coordinate with infrastructure teams for underlying OS and middleware upgrades.
Design, build, and maintain CI/CD pipelines for automated deployment of Tableau content, platform configurations, and infrastructure changes.
Manage release packaging, change preparation, deployment to QA and Production, and post-deployment validation.
Coordinate and execute periodic OS-level security patching, middleware upgrades, and application-server updates for reporting-platform hosts.
Enhance platform monitoring capabilities by creating alerting policies and building dashboards to track platform health, usage trends, extract performance, and capacity utilization.
US business hours support - The role requires providing extended off-office hours shift coverage and overnight and weekends/holidays on-call support on a weekly rotational basis.
MINIMUM QUALIFICATIONS
Hold a full-time graduation from an accredited university.
Bring a total minimum of 6 years of IT experience with a relevant minimum of 4 years of experience in supporting reporting, analytics, or other enterprise application platforms.
Support and maintain enterprise reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.
PREFERRED QUALIFICATIONS
Having experience with multiple reporting and analytics tools for maintenance and support including Tableau, Metric Insights, SAP BusinessObjects, Power BI, or Looker will be a preferred advantage
Have exposure to tools such as CDSW and R-Studio Connect.
Familiarity with GitOps practices, ArgoCD, Helm, or Kubernetes-based deployment patterns.
Develop and maintain Terraform modules for Infrastructure as Code (IaC) to host reporting platforms.
Knowledge of certificate lifecycle management, secrets management, and identity and access management.
Experience in scripting and automation using Python, Bash, or PowerShell for operational task automation, data processing, and platform management.
Ability to leverage AI capabilities where they deliver business value to improve support, operations, and user productivity.
Certification in reporting platform administration in any of - Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.
Applicants must meet minimum age qualifications in the country in which the job is located.
