Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
Troubleshoot and resolve complex AV issues in a timely manner
Manage AV network infrastructure and ensure integration with existing IT systems
Plan and execute AV system upgrades and migrations
Provide training to end-users on AV equipment operation and best practices
Develop and maintain documentation for AV system configurations and processes
Collaborate with IT teams to ensure AV systems align with overall technology strategy
Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
Ensure AV systems comply with security protocols and accessibility standards
Stay current with emerging AV technologies and recommend improvements to existing systems
WHAT YOU'LL NEED TO SUCCEED
Requirements
Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
5+ years of experience in AV systems design, installation, and maintenance
Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems
Experience with AV network protocols and IP-based AV systems
Proficiency in AV system design software (e.g., AutoCAD, Visio)
Excellent troubleshooting skills and ability to resolve complex AV issues
Security+ certification or ability to obtain within 90 days of hire
TS/SCI Clearance required and eligibility to obtain CI Poly
Ability to prioritize and manage multiple projects in a fast-paced environment
Willingness to provide occasional after-hours support for critical AV systems
Physical Requirements
Ability to lift and move equipment up to 50 pounds
Comfort with working at heights (e.g., on ladders or lifts) for equipment installation
Desired Skills