Drive: Monitor and tune systems for optimum performance levels, ensure data recoverability through managed backup and archive processes, and develop and promote standard operating procedures.
Utilize: Conduct routine hardware and software audits, manage IT system infrastructure, and maintain a comprehensive database/library of hardware and software configurations along with supporting documentation.
Perform systems administration of desktop and server systems connected to local and wide-area networks, including desktop system management of account monitoring, security updates, and OS installations.
Provide support for IT systems’ implementation, troubleshooting, and maintenance.
Ensure day-to-day operations, monitoring, and problem resolution for all client/server/storage/network/mobile devices.
Deliver Tier 1 and Tier 2 support, including problem identification, diagnosis, and resolution, while escalating complex issues.
Configure and manage operating systems, including UNIX and Windows, and install and maintain operating system and application software.
Enhance operating system performance and reliability by implementing upgrades and optimizing configurations.
Support hardware problem resolution and dispatch deployment, remaining actively involved in resolving major issues.
Integrate new technologies into existing systems, handling transitions and migrations effectively and efficiently.
WHAT YOU’LL NEED TO SUCCEED
Bring your technical expertise and drive for innovation to GDIT. The Systems Administrator Intermediate must have:
Education: Associate degree (may be waived based on overall experience and qualifications)
Experience: 7 years of experience (may be waived for candidates with strong systems administration proficiency)
Technical skills
Advanced troubleshooting skills for IT systems and infrastructure.
Ability to provide detailed analysis and deliver feedback to agency management and customers regarding escalated tickets.
Comprehensive knowledge of managing IT infrastructure components, operating systems, and application software.
Security clearance level: TS/SCI
