Duties include, but are not limited to
Server Administration
Perform technical administration, configuration, and monitoring of logistics Windows application servers and SQL databases.
Plan, operate, and maintain backup and recovery solutions for servers, databases, and eTools in accordance with USAF and Department of War guidance.
Cybersecurity, Compliance, and Hardening
Conduct ACAS reviews and remediation on managed systems; analyze results, execute remediation, and track vulnerabilities to maintain compliance.
Implement and maintain system baselines in accordance with DISA STIGs and applicable USAF secure configuration standards.
Support the implementation of network security policies, working with base communications squadrons and Cybersecurity Offices.
End User & eTools Support
Provide end-user support for eTools (mobile devices, laptops, workstations) and logistics system access.
Manage software installation, operating system imaging, upgrades, and patching on Windows servers and clients.
Manage the installation and maintenance of eTools, cabinets, switches, and peripheral connections.
Advise on software/hardware utilization and diagnose performance issues, both on-site and at remote units.
Wireless LAN & Site Support
Manage and execute Wireless LAN (WLAN) data gathering and reporting for logistics and sortie generation activities.
Conduct trips to 521 AMOW units (e.g., Spangdahlem AB, Rota NAS, Incirlik AB) for on-site installations, troubleshooting, WLAN surveys, and system validation.
Asset Management & Procurement
Track and manage equipment designated by Air Mobility Command (AMC) in accordance with all applicable instructions and policies.
Manage eTool laptop cabinets, consumables, and peripherals.
Track procurement actions, manage acceptance documentation, and oversee warranty processes.
Trouble Tickets & Documentation
Manage and document trouble tickets in U.S. government systems, detailing problem descriptions, actions taken, and resolutions.
