Translate DOS mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost while improving alignment between mission and IT.
Build and mentor a multidisciplinary workforce across multiple sites and shifts; champion knowledge transfer to Government FTE counterparts and support contractors.
Establish transparent governance, reporting, and stakeholder engagement.
Operations & Service Delivery
Direct 24x7x365 enterprise data center and cloud operations ensuring availability, proactive monitoring, and rapid incident/problem resolution.
Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending.
Oversee capacity and performance management to sustain CPU/memory/storage allocation and prevent over-provisioning; drive automation for patching, compliance, and configuration baselines.
Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.
Security, Compliance & Risk Management
Ensure continuous compliance with federal cybersecurity frameworks and DOS directives; support ATO and continuous monitoring activities.
Lead risk management, resilience/COOP/DR planning, and audit response; integrate security posture reporting into operational dashboards.
Support FedRAMP compliance and associated cloud security requirements.
Financial & Resource Management
Own program financials, staffing strategies, subcontractor oversight, and performance to cost/schedule baselines.
Drive workforce development, retention, ethics, compliance, and succession planning.
WHAT YOU’LL NEED TO SUCCEED
Bring your initiative and drive for innovation to GDIT. The Program Manager - Data Center and Cloud must have:
Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required (master’s preferred).
Experience: 10+ years of years managing complex IT or network programs, including global environments.
