Lead the team responsible for desktop/mobile OS engineering, image management, endpoint protection, software distribution, and unified endpoint management.
Partner with security teams, engineering teams, OEM vendors, application owners, and customer stakeholders to resolve complex issues, plan upgrades, and maintain compliance.
Guide platform modernization, secure baseline development, automation, and lifecycle management activities.
ADDITIONAL ROLE-SPECIFIC RESPONSIBILITIES
Platform Engineering & OS Baseline Management
Develop and maintain desktop and mobile OS baselines.
Create Group Policies, Modern Policies, scripts, and technical documentation.
Define OS, application, encryption, security, and image requirements.
Build and maintain Core Images and profiles across multiple device models and OS versions.
Support OS lifecycle management, quarterly updates, testing, and validation.
Software Packaging & Distribution
Script, package, and test applications for Windows and macOS.
Manage deployment tools and self‑service portals.
Support offline deployment methods when needed.
Endpoint Protection Engineering
Engineer, deploy, and troubleshoot endpoint protection agents (e.g., McAfee, Carbon Black).
Ensure central management consoles and modules function properly.
Support SOC workflows, log collection, and malware containment.
Image Engineering & Management
Develop test and release plans for image validation.
Coordinate customer application testing and image approval.
Maintain offline OS media and support remote build processes.
Platform Break‑Fix & Tier 3 Support
Provide Tier 3 support for escalated desktop/mobile issues.
Troubleshoot OS, application, and patching issues alongside customer teams.
WHAT YOU’LL NEED TO SUCCEED
Education
