Drive: Support operational reliability by proactively diagnosing issues, implementing system and network improvements, and maintaining consistent performance in demanding locations. Promote continuous improvement by identifying gaps, streamlining processes, and enabling rapid resolution of complex challenges.
Utilize: Use diagnostic tools, network management software, multi‑protocol communications technologies, cryptographic devices, and systems administration expertise to maintain and optimize hardware, software, and network components.
Monitor & Troubleshoot: Monitor hardware and software systems, diagnose issues using diagnostic tools, and resolve complex technical problems across datacenter and remote environments.
Configure & Maintain: Configure and maintain network components, operating systems, and system enhancements to improve reliability and performance.
Install & Administer: Install and maintain servers, desktops, and cabling; administer local and wide‑area network systems, including accounts, security, and OS deployments.
Support & Escalate: Provide Tier I/II support for field and garrison sites, coordinate escalations with contractor teams and internal support groups, and operate independently in austere locations.
Secure & Safeguard: Manage datacenter access controls and maintain cryptographic devices and keys to ensure secure operations.
Train & Assist: Assist with training and support to end users and junior technicians.
Repair & Maintain: Troubleshoot, repair, and sustain diverse hardware and software systems to ensure mission readiness.
WHAT YOU’LL NEED TO SUCCEED
Bring your expertise along with a drive for innovation to GDIT.
Education: Associates Degree or 2 years of related specialized experience in lieu of degree
Experience: 5+ years of related experience; work experience must include atleast 2 years of specialized experience.
Technical skills
Knowledge of the principles, methods, and techniques used in network administration and support
Knowledge of related hardware and software
Security clearance level: TS/SCI
Required Certification(s)
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
