Perform off‐site surveys, installation, configuration, maintenance, documentation, hardware support, and testing at CONUS and OCONUS locations, as required.
Plans and coordinates major information technology initiatives. Develops and executes contingency plans for network software and hardware failures including isolated and major outages.
Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, company management and departmental clients.
Assists in internal training programs. Meets regularly with other network team leads to plan and coordinate efforts, resolve cross-team issues and communicate changes.
WHAT YOU’LL NEED TO SUCCEED
Education
Associates Degree
Required Experience
3+ years of related experience
Required Technical Skills
CCNA required
DoD 8570 IAT Level II required
ITIL v3 Foundation certification preferred
Has full technical knowledge of all phases of network operations
Inside Plant (ISP) installation standards experience
Cisco Call Manager Experience (Move, Add, Change, Delete (MACD) actions)
Will be required to provide clear written documentation on network diagrams
Must closely follow network protocols and methodology
Security Clearance Level
TS/SCI Required
Preferred Skills
Excellent communication skills; shows tact, effective listening skills and follow through
Must be able to effectively interact with staff from other sections on complex client/server problems
Detail oriented and organized; able to understand network evaluation criteria and be exact in assessments
Location
On Customer Site
Citizenship
US Citizenship Required
