Operate, maintain, and configure routers/switches/voice systems/VoIP/video bridges, Information Transfer Nodes (ITNs), communications closet wiring.
Maintain Network Encryption devices.
Operate, maintain, install, align, repair, key, and remove routers, crypto, switches, and modems.
Responsible for LAN line activation and troubleshooting from the wiring closet or communication node to the end user device on existing cable.
Network Administration Support
Deploy, configure, maintain, and monitor active data network or converged infrastructure environments and related network equipment.
Manage and maintain the Wide Area Network (WAN)/LAN infrastructure.
Provide support in the deployment and configuration of comprehensive routing and switching network designs.
Monitor network issues and outages in accordance with directives and guidelines.
Troubleshoot, implement, and provide configuration of network hardware and software.
Monitor, maintain and troubleshoot network devices.
Analyze functional problems and determine techniques/requirements feasible for expedited solutions.
Apply best practices in compliance with DISA guidelines.
Utilize network management tools (i.e., SolarWinds) to monitor, evaluate, and report health statistics of WAN/LAN.
Provide technical support to troubleshoot and resolve network outages as needed.
ASIs & Outages
Submit ASIs in accordance with SPIN-C and local organizational requirements.
Notify all potentially affected customers of planned network outages.
Respond to outages during and after duty hours.
Coordinate with appropriate higher-level organizations.
Document issues, fix actions, and provide an update to the MCCC once the outage has been resolved.
Experience: Requires a minimum of six years’ experience, of which at least four years must be specialized experience in operating, maintaining and monitoring communications networks.
Education: BA/BS in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.